Worldwide Service Network

In cooperation with our subsidiaries, representative offices, agents and dedicated service stations we are able to provide an efficient and reliable service, maintenance and repair network to shipping companies and yards across the globe. We are continually adapting our after-sales service to meet growing customer demands. Our dedicated Customer Support Centre is available around the clock throughout the year.

Our goal is to provide whatever support and information our customers may need in a quick and efficient manner. Therefore, as your entrance to our worldwide service, we operate a "state-of-the-art" Call Center at our head office in Hamburg, Germany with functions and aids such as:

  • 24 hour hotline
  • Worldwide 24/7 service
  • Remote diagnostics
  • Ship data base
  • Computerized customer support
  • AIS live